Welcome to our new site, we hope it can make your shopping experience much smoother and faster. In case you have got any questions, here is some key details about how the location change will affect you.
I’m already registered, what do I do?
Your user e-mail has been transferred, nonetheless, you might want to reset your password here: www.stoneisland.co.uk/pages/forgotten-password.
I ordered on your previous site, does this have an effect on something with that order?
The order can be seen to us on the brand new site and be processed as regular. For current orders, despatch will progress as regular, and refund particulars could be found on the order slip included together with your supply.
The place is my store credit?
We’ve got a report of all users’ credit amounts. If you wish to use outstanding credit, please contact: firstname.lastname@example.org
How do I add a product to my basket?
Merely choose an merchandise from anyplace on this site, select your most well-liked size and colour – then click on the ‘add to basket’ button. You may see the whole amount of your basket by looking at the top proper hand nook of the location, which displays the amount of gadgets in your basket and the full worth.
How do I view my basket?
When you’ve gotten completed including items to your basket you’ll be able to view your Basket by clicking the ‘View Basket’ button at the highest proper of the location.
How do I pay for an item(s)?
To pay in your merchandise(s) it is advisable to go to the checkout web page. A direct link may be found at the highest right of the location or after viewing your basket. As soon as within the checkout space you’ll be prompted to enter your cost particulars to complete your order securely.
Redirects to stoneisland.com
Please observe that the links ‘HIGHLIGHTS’ and ‘THE Brand’ will redirect you to the expertise pages of stoneisland.com. If you are a UK customer, and want to buy Stone Island product, you’ll only be ready to do this by the UK Online Retailer.
Which Credit score Playing cards do you accept?
You will pay by Visa, Mastercard, Delta, Solo, Visa Electron, American Specific and PayPal.
All costs are inclusive of VAT at the current rates and are appropriate at the time of getting into the knowledge onto the system. The total cost of the order is the price of the products ordered plus the delivery cost.
*Please be aware that we can be unable to vary from a residential tackle to a business tackle once the order has been dispatched.
Does my Bank card get Validated?
All credit score/debit cardholders are subject to validation checks and authorisation by the ISLAND card issuer. If the issuer of your cost card refuses to or doesn’t for any purpose authorise fee then we’ll notify you by e-mail and not dispatch the order.
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